What our Legal terms cover
Our Legal terms explain who may access the account, how identity and phone details are checked, and what happens when account records need correction. They also set expectations for DANA, OVO, GoPay, QRIS, bank transfer and virtual account records: the payment name shown in your account
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should match the payment route you use. Access depends on local law, and we may pause a transaction or request clarification when account or wallet details do not align. Policy wording can change when operating requirements change. We publish the current wording on this Legal page
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and keep the contact path available for questions about a clause, a payment record or a data request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.